Privacy Policy

Introduction

WallHueStudio.shop (“we”, “us”, or “our”) is committed to protecting your personal data and providing clear information about how it is collected, used, and safeguarded. This Privacy Policy applies when you browse our website or purchase our wall art products.

By using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When placing an order or interacting with our services, we collect relevant details such as your name, email address, phone number, billing and delivery addresses, and order information (including selected products and specifications).

Payment details are processed securely through third-party providers and are not stored on our servers.

1.2 Automatically Collected Information

We may collect certain technical data automatically, including your IP address, browser type, device information, pages visited, and time spent on the Site. This data helps us improve performance, analyze usage, and maintain security.

1.3 Customer Support Information

Any details you share when contacting us, such as emails or attachments, are used solely to respond to your enquiry and improve our support services.

2. How We Use Your Data

We use your information for the following purposes:

  • To process and deliver your orders, including confirmations and tracking updates.

  • To respond to enquiries and provide customer support.

  • To detect and prevent fraudulent or unauthorized activity.

  • To enhance website functionality and improve user experience.

  • To send marketing communications where you have provided consent (you may unsubscribe at any time).

  • To meet legal and regulatory obligations.

We do not use your data for unrelated purposes without your permission.

3. Sharing of Information

We do not sell or rent your personal information. Data may only be shared when necessary, including:

  • With delivery partners to complete shipments.

  • With payment processors to securely handle transactions.

  • With service providers supporting website operations and order fulfilment.

  • With legal authorities when required by law or to protect our rights.

All third parties are expected to maintain appropriate data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

  • Essential cookies enable core website functions such as cart and checkout.

  • Analytics tools help us understand user behaviour and improve performance.

  • Marketing cookies may be used to provide relevant advertising based on your preferences.

You can control or disable cookies through your browser settings.

5. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data where applicable.

  • Restrict or object to certain processing activities.

  • Request transfer of your data to another provider.

You may also opt out of marketing communications at any time.

6. Data Retention and Security

We retain personal data only for as long as necessary for operational, legal, and accounting purposes.

We implement appropriate safeguards, including SSL encryption, restricted access controls, and monitoring systems, to protect your information.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business practices. Any updates will be published on this page with the latest revision date.

Continued use of the Site indicates your acceptance of any revised version.

8. Contact Information

For any privacy-related questions or requests, please contact us:

Store: WallHueStudio.shop
Email: contact@wallhuestudio.shop
Phone: +44 778 887 824
Address: 7 Charles Street, Langholm, DG13 0AA, United Kingdom