Terms of Service

Overview

These Terms of Service (“Terms”) govern your use of WallHueStudio.shop (the “Site”, “we”, “us”, or “our”), an online platform offering physical wall art products such as canvas prints, framed artwork, posters, and ready-to-hang décor pieces.

By accessing the Site, browsing products, creating an account, or completing a purchase, you agree to be bound by these Terms. These Terms also include and reference all related policies available on the Site, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refund Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices or disclosures.

If you do not agree with any part of these Terms, you must stop using the Site immediately. Continued use after updates are published indicates your acceptance of those changes.

1. Access and Acceptable Use

1.1 Permitted Use

The Site may only be used for lawful, personal purposes, including browsing products, placing orders, and managing purchases.

1.2 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations, including those related to intellectual property and data protection.

  • Upload or distribute harmful software or malicious code.

  • Attempt unauthorized access, data scraping, or reverse engineering of the Site.

  • Provide misleading information or impersonate others.

  • Engage in abusive behaviour such as harassment, spam, or fraudulent activity.

  • Use the Site for unauthorized resale or commercial purposes without approval.

  • Promote external businesses, advertisements, or affiliate links without consent.

Violations may result in account suspension, order cancellation, or legal action.

2. Eligibility and Account Responsibilities

2.1 Legal Requirements

You must be at least 18 years old or meet the legal age of majority in your jurisdiction to use the Site.

2.2 User Obligations

By using the Site, you agree to:

  • Provide accurate and complete personal, contact, and payment information.

  • Keep your account information updated.

  • Protect your login credentials and report any unauthorized use immediately.

We reserve the right to suspend or terminate accounts if misuse or suspicious activity is detected.

3. Orders and Fulfilment

3.1 Order Placement

Orders are submitted through the checkout process. A confirmation email is typically sent within 1–2 business days.

3.2 Processing and Delivery

Orders are processed within 1–2 business days after confirmation. Delivery is generally completed within 4–7 business days.

3.3 Order Restrictions

We may refuse, cancel, or limit orders due to stock availability, pricing errors, suspected fraud, or incomplete information. Refunds will be issued where applicable.

Orders for customized or personalized items cannot be cancelled once production has started.

4. Pricing and Promotions

Prices may change at any time based on supplier costs, demand, or promotional activity.

Promotions:

  • Cannot be combined unless explicitly stated.

  • Do not carry monetary value.

  • May be modified or cancelled if misuse is detected.

5. Product Details and Availability

We strive to ensure accurate product descriptions and images; however:

  • Colours and finishes may vary depending on screen settings and production differences.

  • Stock levels and customization options may change without notice.

  • Errors in listings may occur, and we reserve the right to correct or cancel affected orders.

Customers are responsible for reviewing all product information before purchase.

6. Platform Updates and Availability

We may modify, suspend, or discontinue any part of the Site without prior notice.

All payment transactions are securely processed through PCI-compliant providers. While general browsing may not always be encrypted, sensitive data is protected.

Failure to enforce any provision does not waive our rights.

7. Third-Party Services

The Site may include third-party integrations such as payment gateways, analytics tools, or communication services. These operate independently, and we are not responsible for their performance or policies.

8. External Content

Links to third-party websites or embedded content are provided for convenience. We do not control or verify these sources and accept no responsibility for their content or security.

9. User Content

By submitting reviews, images, or other materials, you grant WallHueStudio.shop a worldwide, perpetual, royalty-free license to use, reproduce, and distribute such content.

You confirm that your submissions are lawful and do not infringe on third-party rights. We may remove or modify content at our discretion.

10. Errors and Corrections

We reserve the right to correct inaccuracies or omissions on the Site and to cancel or adjust orders affected by such issues.

11. Additional Restrictions

You agree not to misuse the Site through activities such as data harvesting, bypassing security systems, or engaging in unlawful trade practices.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without any express or implied warranties.

13. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for your order. We are not responsible for indirect or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless WallHueStudio.shop and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

15. Termination

You may stop using the Site at any time. We reserve the right to suspend or terminate access if these Terms are violated.

16. Severability

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

17. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled by the appropriate UK courts.

18. Entire Agreement

These Terms, together with all referenced policies, form the complete agreement between you and WallHueStudio.shop.

19. Updates to Terms

We may update these Terms at any time. Continued use of the Site indicates acceptance of any revised version.

20. Contact Information

Store: WallHueStudio.shop
Email: contact@wallhuestudio.shop
Phone: +44 778 887 824
Address: 7 Charles Street, Langholm, DG13 0AA, United Kingdom